7 questions to ask before hiring a carpet cleaner
Feel confident about who you invite into your home. Use these questions to compare the cleaning plan, written price and aftercare before you schedule.
Which cleaning method fits my carpet?
Share the fiber type, condition and manufacturer care instructions. Ask how soil and cleaning solution will be removed.
What is included in my written quote?
Confirm rooms, stairs, furniture responsibilities, minimum charges and any separate pet or heavy-soil treatment.
What equipment will you use here?
Ask why the equipment is appropriate for your carpet and property access. Truck-mounted and professional portable equipment can serve different situations.
Who will come to my property?
Ask who performs the work, how arrival is confirmed and whom to contact with concerns.
What products and re-entry guidance should I know?
Mention children, pets, allergies and sensitivities. Ask about the proposed products and when people and pets can use the room again.
How long should drying take?
Drying depends on carpet, treatment, humidity and airflow. Ask what you can do to help and when to contact the company if the carpet stays damp.
What happens if a spot returns or I have a concern?
Ask about permanent stains, wear, recurring pet odor and the scope of any satisfaction policy.